Can't sign in on old spotify versions

[Ömer45]

Plan

Premium

Device

Samsung Galaxy Grand Neo I9060

Operating System

Android 4.2.2

My Question or Issue

I cant sign in to spotify on my device. It runs android 4.2.2 i was previously signed in until i accidentally deleted the app and now i cant sign back in. It tells me that there is no internet connection. I tried to sign in with facebook but it also tells me the same thing. The spotify version i am using is from 2021 version number is 8.6.52.911. I should be able to sign in since the app version in not older than 2017. Is there anything i can do? Can i trick the app?

[2myspot]

backroom Spotify do better. I can't login using version i have used since day 1.  Logout  and SURPRISE ! This is at YOUR END to allow a device to login or not.

Why do you do this? You are not in the business of selling hardware unless you are getting revenue from apple to kick off devices. If not then WHY? What benefit to you get from not allowing a device to connect?

Do the right thing. Let us decide when to replace  hardware.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Maxim]

Hey @Ömer45,

Thanks for coming to the Community.

If you're having trouble using Spotify on a device, you'll also need to make sure that particular device meets the current minimum system requirements.

Unfortunately, if your device doesn't meet the minimum requirements, it won't be possible to use Spotify and access Spotify content through the Spotify app or troubleshoot it properly.

You can check out Spotify's current minimum system requirements here.

Hope this clears things up! 🙂

[2myspot]

Hey thanks for the cut  and paste response ! Lets clears things UP !! 😀  THIS is solely an issue with Spotify not allowing the login that occurred on the same device for the last 7 years without ANY issue. This is what the APP STORE does, it saves the LAST WORKING release for my OS. I have deleted and re-down loaded the app dozens of times. WITHOUT ISSUE. My login name  and password are being blocked AT YOUR END. I have the minimum requirement for the OS I have. AND I have the release that matches that OS. Period. Hope that clears things up 😀 !

[2myspot]

Omer, these "spotify stars" are just cut and paste time wasters. Spotify will just block access for no reason. i suspect they report the blocks to the hardware makers for a fee. If they can help sell a new phone why not get paid for it? It is outrageous for Spotify to block access to the the program when the OS  and release number were good to work together. If all the new bells and whistles are missing who cares. Happy customers? Why bother with them.

[2myspot]

8 years with the same OS and release version *saved in the my app purchase folder* and spotify backroom has decided to block my access for NO REASON.

Have deleted and uploaded dozens of times without issue. Even a month before this happened. No problems.

Someone just has to remove that block and I would be happy. LET ME decide when to upgrade my hardware to get the latest app release version. It  still played music  and talk, why make a customer unhappy with a BS move.

AND PLEASE, unless you have something constructive to add don't bother with the " please check what the min requirements are . have a nice day !"

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[2myspot]

😀you know you are just telling a spotify customer to go and buy a new phone- right? You really need to add the 😁 to make him feel better?  Ridiculous. If the program can still play music THAT is the only thing that matters. LET the customer decide if a new feature , better feature is worth exploring. For the suggestion box.

[2myspot]

If you won't allow a legacy version of the OS and release version , that still worked , or did until Spotify blocks your logon, then at least be upfront and have a countdown timer to show how many days you have left before you get the block. That would be good service. I mean keeping a customer happy? Very out dated concept. On one device I get a warning , old version cannot be updated. Fine. Thanks for the warning. Audio still plays. If you were in the business of selling hardware - ok. Incentive to play the game.

Here? No logical reason. Make the music come out MONO if you want to tick people off.

[201hondahrv]

My Honda HRV 20217 car is not offering updates for the operating system. 😞

[2myspot]

I realize you're trying to be droll but it actually makes no sense. Find another product.

[blindcarbon]

I experienced this also as super annoying. I don't want to buy a new car radio every two years. I guess i need Apple ore something else

[Maria_2]

Plan

Premium 

Country

Colombia

Device

Samsung Galaxy tab A

Operating System

Android 6.01

My Question or Issue

is it possible to download spotify with the version previous to the one that is  compatible with Android 7.0

I want to keep the app but it says me that my tablet isnt compatible.