Cannot Interact with the media player

[oyrcen]

Plan

Free/Premium

Country

Device

(Realme c30s)

Operating System

(Android)

My Question or Issue

I can't Interact with the media player. I was able to use the buttons back then but now I can't even pause, play the next song or go back to the previous song.

[Joan]

Hi there @oyrcen,

Thanks for reaching out. When did this start happening? Is only the Realme device affected?

Consider performing a full clean reinstall if you haven't already. This is known to help with a multitude of issues, so hopefully it also resolves whatever is causing this as well.

Let us know how it goes.