Spotify Community

ashishsantikari · 2022-09-04

It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue?

Plan

Premium

Country

Germany

Device

(Samsung Galaxy S20)

Operating System

(Android 12)

My Question or Issue

It's so weired that I cannot play a song of this specific band. Maybe be backend sync issue?

Amayy · 2022-09-04

Hey there, welcome to the community!

Before we move ahead, can you mention your Spotify Desktop App version and also let me know if the songs appear grayed out?

AmayySpotify Star

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ashishsantikari · 2022-09-04

It's happening on Spotify App. The song does not appear grayed out.

Amayy · 2022-09-05

Sorry for the confusion, let us know the App version and make sure it is updated. Here is a guide for a clean install that you should try. It tends to fix most issues. Also, are you using VPN or DNS service?

AmayySpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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Cannot click on songs for the album Eagles. Looks like an undefined issue?

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