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Cannot open albums or see all artists allbums - says i'm offline

Cannot open albums or see all artists allbums - says i'm offline

Plan

Premium

Country

 

Device

Huawei P20 Pro

Operating System

(Android 8.)

 

My Question or Issue

 

I have an issue with Spotify App v 8.4.75.670 armV7.

Basically I cannot enter album to see song's list of an artist, or/and cannot display a list of all artist albums (or singles, doesn't matter).

The application says I'm offline.

I'm on Wifi, or on mobile connection, in both cases it says I'm offline.

So yeah, basic functionality is just broken.

 

I'm not in offline mode, double checked. Also I can search for an artist, I can open main page and play top 5 songs just fine.

Reply
1 Reply

Hey @thuGG.

 

Thanks for reaching out on the Community! We'll be glad to help you out 🙂

 

This is an issue that we are aware of and which we have passed on to our tech team. We suggest you visit the dedicated thread here, and make sure to leave a vote and the requested information. Keep an eye out for any updates!

 

Hope that helps! 

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