Cannot play podcasts

[johnaalex1955]

Plan

Premium

Country

UK

Device

Sony Xperia XZ Premium

Operating System

Android 9

My Question or Issue

I am unable to play any podcasts on my phone.

[Katerina]

Hey there @johnaalex1955,

Thanks for posting and welcome to the Community!

We'd first recommend taking a look at the steps provided in this support site article.

Further, we'd suggest playing a podcast on a different device, or with the web player. If podacts can play with no issues from another device, please make sure your Sony Xperia device is up to speed with any OS and firmware updates.

On another note, just to confirm, do you get an error message when trying to play a podcast? It'd be helpful if you could share a screenshot of what happens so we can take a closer look on our end. Just make sure that no sensitive/private info is displayed.

Let us know how you get on! We'll be right here if you need more help 🙂

[johnaalex1955]

For whatever the reason I am not getting the problem today.
Thank you.

[user-removed]

Hey again,

Thanks for keeping us in the loop!

Glad everything's working as it should once more 🙂

Don't hesitate to give us a shout if there's anything else we can help with.

Have a lovely day

/Katerina