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Plan
Premium
Country
Czech Republic
Device
Samsung A40
Operating System
Android Oreo
My Question or Issue
Hi,
Spotify app cannot run in last few weeks on my phone. It keeps logging in but nothing happens. It only log and work in airplane mode (offline). I tried connect to different wifi or mobile data, still the same issue. I also tried different apk versions (8.5.12.758 and newer) but problem still occurs. Issue is shown in attached video.
Please solve this issue otherwise I cannot use Spotify on my phone.
Thanks
Daniel
Hi,
That's weird.
You different apk versions? You don't use the version from the store?
Regards,
René
I am also having issueswith spotify on my A40. Never had an issue when I had my Sony. Now it's very slow. None responcive whn I touch the screen. Or just really,really slow. It's driving me mad.
Hi @Phayes71,
It's only spotify which is slow? All the other apps are ok? Browsing works ok?
Thanks,
René
Hi @Phayes71,
Please:
1. disconnect all of your devices for offline listening.
2. Please check this reply and follow the steps.
Note: you will have to download your music for offline listening after disconnecting the devices and reinstalling.
Thanks,
René
Hi!
Had the same issue with my A40.
The problem was: my external SD card. (Probably, because my playlists where exported on it as storage-code.)
I removed the card and everything was fine.
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