Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Certain songs show up in my playlist but the song wont play

Certain songs show up in my playlist but the song wont play

Plan

Free

Country

USA

Device

Huawei Honor 6X and Windows computer

Operating System

Windows 10 and Android version 7.0

 

My Question or Issue

I have been using Spotify for a long time now, about a few years, and for the past year certain songs are showing in my playlist but won't let me play them. If I click on the song to get a preview of it, nothing happens. If I go to the artist profile, no songs show up and even the artist picture is gone, but the name is still there, and songs sung by the same person that are put in a different artist profile still show up. 

These songs show up darker on the listThese songs show up darker on the list

 

No picture or info, just their name.No picture or info, just their name.

Reply
1 Reply

Hey @bilairacipher.

 

Thanks for getting in touch!

 

It's possible that the songs you are seeing are unavailable tracks. We want all the world’s music and podcasts on Spotify, but availability can vary over time and between countries, depending on the permissions from rights holders.

 

The good news is: We add new content to Spotify every day, so if you can’t find something you’re looking for right now, it may appear (or reappear) soon, so please check back!

 

Hope this clarifies some things. Let us know if you have further questions.

 

Have a nice day!

Suggested posts