Chrome cast Audio

[googe00]

Hi,

I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. sounds like im noit the only one with thius issue. Im really hoping you can help with this issue. I love spotify heaps and this is making it impossible to enjoy. I have a Tablet running Android 5, I have the latest firmware on my CCA and the latest spotify. I Also have spotify premium.

Please help me

Googe00

[googe00]

Or does anybody know how i can email spotify? I cant seem to find a contact email anywhere.

googe00

[Emtee]

Hi, I'm having similar problems... Mainly when I try to skip tracks, where it regularly causes playback to pause.  It then won't restart and loses connection to the Chromecast Audio.

Spotify: please sort this out, it's really taking the shine off your service

[user-removed]

 For some reason Spotify seems to have trouble detecting my CCA devices and sometimes also connecting. Since my other streaming apps don't have this problem I guess this must be a Spotify issue...Once it works it's mostly OK, although I did have a disconnect once...

I'm running Android 6.0.1 on a Moto X Play

[user-removed]

I have this same problem as Emtee! Have you found a solution for this at all?

[user-removed]

You are not alone with this issue. I started a thread on Google Chrome Cast Forum and there are many users having the same issue. There is no fix!

Try to read on this thread on Google forum.

A video of the problem on youtube:

Video of issue

[mrmanson666]

I've got exactly the same problem and am honestly thinking about cancelling my subscription

[fjrj]

Same problem as described by googe00.

[mrmanson666]

do you use twitter? try @spotifycares

they react pretty quickly most of the time

[rl0zezz0ofrfdbu]

If you go to Google play on the Spotify page and scroll down clear to the bottom there is an option to email the developers:) good luck tho I've tried still waiting on an response.

[ColeK-us]

B4 the latest update, connecting to my google cast audio was no problem. Since the update, spotify doesnt find the device and instead shows the screen attached. I have to reboot chrome n my phone everytime then it finds it. Any solution?