Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
English:
When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists.
But when i use my normal Account i only have "Playlists" without this features...
Anybody knows why and how i can get collection in my Side menu?
Sorry for my bad English 🙂
Deutsch:
Wenn ich einen neuen Account erstelle habe ich in meinem Seitenmenü einen Untepunkt namens "Sammlung" dort kann ich meine Playlisten nach Künstler oder Album ordnen...
Wenn ich mich jedoch mit meinem Normalen Premium acc einlogge fehlt das und da ist nur der standart "Playlists" menü punkt.
Da mich das ein wenig nervt wolle ich wuissen ob ich den sammlung tab irgendwie bekommen kann 🙂 kennt vllt wer eine lösung?
Solved! Go to Solution.
Hi. Collection is still in beta test although some new accounts seem to be getting it as well (I guess some sort of live test). Collection will be rolled out to everyone but, as someone involved in the beta, it's not really ready yet.
You can always join the beta programme here.
Hi. Collection is still in beta test although some new accounts seem to be getting it as well (I guess some sort of live test). Collection will be rolled out to everyone but, as someone involved in the beta, it's not really ready yet.
You can always join the beta programme here.
😞 Thanks for the fast Answer.
That Means i can only wait for the Collection Feature on my Account :(( Hope it will be released fast
@Xevius I'm just trying to collect some data. Could you please confirm that you did not apply to have that new account in the Collection beta programme and let me have the username of the account (By private message) if you prefer.
Thanks.
I had it also until YESTERDAY in my android... how can it be gone during the night? 😛 the even did not update... well, at least in the PC it still there (at least in linux, the version which I'm using).
Waiting for it again... I dont now how to navigate without it!
It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thread for news.
I'm experiencing problems with the "Collection" tab, yesterday it was working pefectly, everything i have is saved on my collection, I don't use playlists but now the collection tab has dissapeared and I'm being forced to do evrything via playlists, I've lost all my music and I'm refusing to use playlists so either I get a quick solution out of this, or i'm just moving to Deezer, I pay a fair bit of money for this service and it's just let me down
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…