Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Continue song and view album doesn't work without internet connectivity.

Continue song and view album doesn't work without internet connectivity.

Plan

Premium

Country

Germany

 

Device

Moto G5+

Operating System

Android 8.1.0

 

My Question or Issue

In Germany we have poor mobile internet, so this is a very annoying problem for me:

 

(The error occures when I have no or very bad internet connectivity.)

1. I open Spotify and click on the bottom bar showing the last played song.

2. When seeing the song in full screen mode I click on the menu dots top right.

3. Now "Show album" / "Album anzeigen" isn't available, although I have downloaded the album onto my device.

Even playing the actual song doesn't work, until a timeout seems to be reached or I turn on flight mode on my device.

Reply
0 Replies

Suggested posts