Crashes to login screen, spotify has stopped working.

[user-removed]

Hi!

I bought a Galaxy S5 a few days ago and the first thing i install on a new phone is spotify, and it worked for about 30 minuts until a update came along. So the phone was running last version of android AND spotify and it crashed, if i go from my musik to a playlist it crashes and the whole phone locks almost so i have to remove the battery and restart the phone. So i tought it was my phone the problem was in so i went back and got a new phone, the Sony Z2 witch btw is an amazing phone! but same problem. Iphone works great cause i had an Iphone 5 before i bought the Galaxy S5. So its the Android version, i se a lot in this forum/community has the same problem... I use spotify every day in my car, truck and at home so as i said before FIX FIX :)!

Sorry for my bad english

[user-removed]

If anyone has the same problem i can tell you that i am in contact with spotify on email AND facebook trying to get them to understand that its their new update that is the problem NOT the phones... hopfully they understand soon and release an update... they say thay have the best tech support out there, i dont belive it cause they are stupid as F*** -.-"

[Peter__]

I've also reported this via an escalation here on the community.

[user-removed]

I got a mail today from tech support, they gave me acess to the test account and it works 100%! SO that should mean that its the account there is a problem with not the actual app/phone 🙂 Good news i guess...