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Crashes when i open the app

Crashes when i open the app

Im using the samsung galaxy s4

Everytime i open spotify i receive a message saying 'Unfortunately, Spotify has stopped.'
Ive reinstalled the app, restarted my device yet it still crashes. Any other suggestions or how to fix this problem? Thanks.
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1 Reply

Reinstall using the guide in my signature. There are some folders which are hard to remove and cause issues of not done so as part of a reinstall.

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