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Cuenta Premium

Cuenta Premium

Hola mi cuenta de Spotify me sale como si ya no es Premium y estoy pagando el grupo familiar, no se por que pasa esto
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1 Reply

Can you try checking your Account page?
Also, make sure you're using the right account details as it's easy to mix up Spotify Accounts and Facebook accounts


Please use the search feature before posting a problem/bug/idea.
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     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

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