Different volume level

[Masdi]

Plan

Premium

Country

Indonesia

Device

Itel S23

Operating System

Android 12

My Question or Issue

I'm using IEM

Different volume level, left is louder 

Trying Facebook, yt, tiktok, reddit, Instagram, all normal, but only Spotify that has this problem

Trying different IEM, wireless headphones, it's the same, left is louder

[Masdi]

Force stop the app, open it, play a song, it's normal, 0.5 second later, left is louder

Reinstalling the app won't work either, using the old version of the app also won't work 

[OscarDC]

Hey @Masdi,

Thank you for reaching out to the Community and welcome. 

We appreciate all the info you've included in your post and we understand you’ve already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article? If not, give them a try to see if it makes any difference.

Also, would you mind checking if it happens if you log your account into another device and use your headphones? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

Lastly,  include in your next response the Spotify version you're currently running to continue investigating the case.

We'll be waiting for your response.