Downloaded playlists not actually downloaded

[liuk78]

Hi!

I have a premium account with my Galaxy S4 kit kat.

I have several playlists that I want to listen offline. I have downloaded them, but after a while (as soon as I lose connection) I can't have access to the playlists as they are actually not downloaded for offline listening.

So the only thing I can do is to listen them with 3G connection that make my premium account useless!

[Joe]

Hi. Is the spotify cache on an external SD card or internal storage? When you download a playlist, do you eventually get the green down arrow by each track and the playlist name? Are you running any apps which might be dmaging the cache (similar to clean master)?

[liuk78]

Hi!

The spotify cache is on an external SD card (64GB). I amo not using any App like the one you mentioned.. and I have not changed any setting in the past few weeks, when the problem started.

Yes, I have each song in green after downloading and then playlists go green as well..

Any thought ?

Ehy, THANKS for your reply!

Liuk

[Joe · Accepted solution]

To eliminate an issue with the external SD card, could you try running with the cache on internal storage for a few days and see if you still have this problem. Follow these steps:

• Scroll to the bottom of the spotify settings screen and delete the cache and data
• Remove your externall SD card and log back in to spotify
• Play or download some music
• Reinsert your external SD card

After doing this, the cache will be on your internal storage.

[liuk78]

I will try and let you know.

Thanks for the input.

Liuk

[liuk78]

it works! Great!

THANK YOU

Liuk

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@liuk78 wrote:

I will try and let you know.

Thanks for the input.

Liuk

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@liuk78 wrote:

I will try and let you know.

Thanks for the input.

Liuk

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@liuk78 wrote:

I will try and let you know.

Thanks for the input.

Liuk

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