Downloads freezing up and not finishing

[marky2902]

hi,

 the past 3 weeks any album i download never finishes. I have 5 albums with 41%, 91%...ect  This never happened before. if i go offline to listen they all grey out. I can stream fine and i have over 1GB available in space on my SD card.  i have version 0.6.0.20  Using a LG Spectrum.

[Joe · Accepted solution]

Hey. Can you please do a clean reinstall following these instructions. When performing step 8, check that you don't have the com.spotify.mobile.android.ui folder in both internal and external locations. Hopefully this will fix things but shout if you still have problems.

[marky2902]

 I followed all directions.worked fine for a day. now same thing. click download, stays at 0%. if i stream the album, it starts dowlnloading slowly but doesnt finish. This is so weird. this just started a month ago. so annoyed!

[marky2902]

so now i just logged off and killed the app. Relogged in and.....IT WORKS!!!! yeaaaaa!

[Joe]

Awesome! Enjoy the music 🙂