Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47399 Views
66 replies
25 likes

47399 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880135 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880135 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26881 Views
4 replies
0 likes

26881 Views
4 replies
0 likes

Playlist on Computer will not sync/show up on phone. but starred songs will sync instantly

Description When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify. I can add playlists on my mobile spotify but they will also not sync to my computer. If I "star" a song on my computer, that song will insta...

hobobill
Casual Listener
Description When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify. I can add playlists on my mobile spotify but they will also not sync to my computer. ...
2013-05-20 3:10:48 AM
2169 Views
0 replies
1 likes

2169 Views
0 replies
1 likes

Can't access spotifuggle from my android

Apparently I'm running out of storage space because the disc is almost full so I can't access spotify on my phone. The message says I need to deselect playlists to create space. How do I do this?! Please help!

monicaC
Casual Listener
Apparently I'm running out of storage space because the disc is almost full so I can't access spotify on my phone. The message says I need to deselect playlists to create space. How do I do this...
2013-05-19 9:06:57 PM
2013-05-19 10:19:31 PM
Peter__
Community Legend
312 Views
3 replies
0 likes

312 Views
3 replies
0 likes

Spotify control with earphones samsung galaxy s4

hello to everybody, i use spotify with my new samsung galaxy s4 the control in my earphones (original that comes with s4) doesn't respond correctly to commands,for example only the volume up and down works, if in my devices storage give none song onl...

joses
Newbie
hello to everybody, i use spotify with my new samsung galaxy s4 the control in my earphones (original that comes with s4) doesn't respond correctly to commands, for example only the v...
2013-05-19 6:29:13 PM
977 Views
0 replies
0 likes

977 Views
0 replies
0 likes

Sharing and scrobbling

Is it somehow possible to hide what I'm listening via mobile in spotify but to still be able to scrobble to last.fm? Or should I head to the new ideas section?

cloudsmaker
Roadie
Is it somehow possible to hide what I'm listening via mobile in spotify but to still be able to scrobble to last.fm? Or should I head to the new ideas section?
2013-05-19 3:25:31 PM
2013-05-19 3:45:04 PM
user-removed
Not applicable
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

Not all tracks in playlist syncing to device

I'm having an issue where the songs in my playlist won't sync to my GS3. It's only downloading about 45% of the playlist and saying it's complete but it's not.

katiebug324
Casual Listener
I'm having an issue where the songs in my playlist won't sync to my GS3. It's only downloading about 45% of the playlist and saying it's complete but it's not.
2013-05-18 5:29:33 PM
2013-05-19 9:59:56 AM
katiebug324
Casual Listener
308 Views
2 replies
0 likes

308 Views
2 replies
0 likes

Solved!! Android app not loading playlist with over 400 songs

I am trying out Spotify and comparing it to my Rhapsody subscription. One of the playlists I am recreating has over 400 songs, but it does not load on my Android app (Playlists page). If I create new playlists, they appear just fine (both before the ...

stuart_w
Casual Listener
I am trying out Spotify and comparing it to my Rhapsody subscription. One of the playlists I am recreating has over 400 songs, but it does not load on my Android app (Playlists page).&nbs...
2013-05-18 6:44:09 PM
2013-05-18 11:41:21 PM
stuart_w
Casual Listener
648 Views
2 replies
0 likes

648 Views
2 replies
0 likes

" not logged in on fb"

Every single time I try to subscribe to premium, it cuts me short just after "Confirm purchase" screen. It takes me back to facebook and says I'm not logged in; even though I am because I can even see my new notifications. I've tried subscribing thro...

Elliemaemurder
Newbie
Every single time I try to subscribe to premium, it cuts me short just after "Confirm purchase" screen. It takes me back to facebook and says I'm not logged in; even though I am because I can even se...
2013-05-18 6:29:15 PM
2013-05-18 9:05:20 PM
Joe
Community Legend
400 Views
1 replies
0 likes
Premium payment

400 Views
1 replies
0 likes

Tracks sync very slowly

Sync of tracks between my desktop and Andoid tablet is extremely slow on wifi is there any way to find out why? I have a Nexus 7 tablet, a Windows 7 desktop PC and wifi.

damian123
Regular
Sync of tracks between my desktop and Andoid tablet is extremely slow on wifi is there any way to find out why? I have a Nexus 7 tablet, a Windows 7 desktop PC and wifi.
2013-05-18 12:08:32 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Solved!! Samsung Galaxy S 3 does not show up in desktop client for syncing

Hello, I recently moved from a Verizon Galaxy Nexus to a Verizon Galaxy S3, and I cannot sync my spotify tracks with my desktop client. I have the desktop app open (windows 7 SP1 x64) and I have the client opened on the phone. Both are connected to t...

pusta
Casual Listener
Hello, I recently moved from a Verizon Galaxy Nexus to a Verizon Galaxy S3, and I cannot sync my spotify tracks with my desktop client. I have the desktop app open (windows 7 SP1 x64...
2012-07-20 7:09:18 PM
2013-05-17 10:54:32 PM
hnomad
Casual Listener
4173 Views
8 replies
0 likes

4173 Views
8 replies
0 likes

When will Android have volume leveling feature?

When will Android have an option to level the volume between tracks recorded at different levels? This feature is available on the Windows application. Take a listen to the album "Jack Takes the Floor" by Jack Elliott, one of the lowest volume record...

gtyellojacket
Music Fan
When will Android have an option to level the volume between tracks recorded at different levels? This feature is available on the Windows application. Take a listen to the album "Ja...
2013-05-17 7:56:34 PM
2013-05-17 8:00:27 PM
Taylor
Community Legend
976 Views
1 replies
1 likes

976 Views
1 replies
1 likes

can't download anymore songs, have 300

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Android tablet it says it can't download anymore, there's abou...

chelsea8787
Regular
I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Androi...
2013-05-16 2:58:43 AM
2013-05-17 11:42:25 AM
Joe
Community Legend
1711 Views
3 replies
0 likes

1711 Views
3 replies
0 likes

No sound

There is no sound. My device is fine, tested other music. Last played music on Saturday, all was good, now nothing. The song is playing but no sound. I have OFFLINE on too.

pongo1
Newbie
There is no sound. My device is fine, tested other music. Last played music on Saturday, all was good, now nothing. The song is playing but no sound. I have OFFLINE on too.
2013-05-17 7:02:51 AM
2013-05-17 11:38:38 AM
Joe
Community Legend
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

Spotify randomly plays music and not in the task list when it does.

Currently sitting in a class having a lecture on social psychology and suddenly my phone starts playing Teddybears Sthlm - Cobrastyle by itself. It is a song I've listen to before and have on a playlist, but it wasn't on the last playlist I've listen...

Bllets
Casual Listener
Currently sitting in a class having a lecture on social psychology and suddenly my phone starts playing Teddybears Sthlm - Cobrastyle by itself. It is a song I've listen to before and have on a playl...
2013-05-17 9:06:09 AM
2013-05-17 11:32:18 AM
Joe
Community Legend
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

memory full, but it's not full

Hi there, My phone is saying that it can't sync anymore music because the memory is full. It is true that it has filled up my memory card, but my actual phone still has 10gb of data, so why isn't spotify downloading into that memory and how do I make...

d91
Newbie
Hi there, My phone is saying that it can't sync anymore music because the memory is full. It is true that it has filled up my memory card, but my actual phone still has 10gb of data, so wh...
2013-05-17 3:12:29 AM
2013-05-17 11:21:13 AM
Joe
Community Legend
835 Views
1 replies
1 likes

835 Views
1 replies
1 likes

The white screen

Understanding there are numerous posts about the white screen problem with spotify, I just figured I'd throw some possible light on the subject for both user and creator. I've been having the same problem and have run some tests. Spotify runs perfect...

Chadzuk
Casual Listener
Understanding there are numerous posts about the white screen problem with spotify, I just figured I'd throw some possible light on the subject for both user and creator. I've been having the s...
2013-05-16 12:39:28 AM
391 Views
0 replies
0 likes

391 Views
0 replies
0 likes

White screen on Android

Samsung S3 GWas running fine but now getting the white screen of death. Reinstalled, reboot, etc = no change. Started about a week ago. Help! Spot still runs ok on laptop during this. Need tunes bad.....rich

richsch
Newbie
Samsung S3 G Was running fine but now getting the white screen of death. Reinstalled, reboot, etc = no change. Started about a week ago. Help! Spot still runs ok on laptop during this. Need tunes ba...
2013-04-13 6:03:26 PM
2013-05-16 12:24:48 AM
Jimmyspotify
Regular
2883 Views
14 replies
1 likes

2883 Views
14 replies
1 likes

Solved!! galaxy s2 downloaded playlist that was working fine now won't play offline

hi there ive got a playlist that ive had downloaded for offline use on my galaxy s2 and has been working fine. suddenly it no longer plays offline, i set to offline mode and goto the playlist, which still shows is downloaded, but then when i open it ...

vaineh
Casual Listener
hi there ive got a playlist that ive had downloaded for offline use on my galaxy s2 and has been working fine. suddenly it no longer plays offline, i set to offline mode and goto the playl...
2013-05-16 7:41:19 PM
2013-05-16 7:58:11 PM
vaineh
Casual Listener
455 Views
2 replies
0 likes

455 Views
2 replies
0 likes

Spotify App will not even open anymore on my HTC EVO .

.. I am a premium member and can not even get help through Spotify when I told Spotify on the phone that I was havign a problem the CS Tech simply told me that I had no tasked the right way. I HAVE A SMART PHONE ...I PAY FOR PREMIUM ACCOUNT JUST TO L...

mshanew
Newbie
.. I am a premium member and can not even get help through Spotify when I told Spotify on the phone that I was havign a problem the CS Tech simply told me that I had no tasked the right wa...
2013-05-16 7:30:42 PM
2013-05-16 7:58:04 PM
Peter__
Community Legend
313 Views
2 replies
0 likes

313 Views
2 replies
0 likes

Radio feature won't change genres

OK, I've read several post on shuffling your playlist and such but haven't come across this specfic issue.I have 700 songs in my Starred folder and when I chose the Radio feature, especially when listening on my Samsung Note it tends to stay stuck on...

garej704
Music Fan
OK, I've read several post on shuffling your playlist and such but haven't come across this specfic issue. I have 700 songs in my Starred folder and when I chose the Radio feature, especially when l...
2013-05-16 7:38:14 PM
2013-05-16 7:49:11 PM
Peter__
Community Legend
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Solved!! Seriously flawed offline data management

Hi, it seems to me that the Spotify app has serious problems in handling downloaded data when we delete some offline playlists. More precisely: 1) it seems to me that downloaded data is placed in the cache and the space occupied by an offline playlis...

tompabes
Music Fan
Hi, it seems to me that the Spotify app has serious problems in handling downloaded data when we delete some offline playlists. More precisely: 1) it seems to me that downloaded...
2013-05-15 3:26:35 PM
2013-05-16 4:30:23 PM
tompabes
Music Fan
1026 Views
2 replies
0 likes

1026 Views
2 replies
0 likes

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