Equalizer stops working

[Lofwyr2030]

Plan

Premium

Country

Germany

Device

Lenovo Tab M10 FHD Plus

Operating System

Android 10

My Question or Issue

The Equalizer stops working randomly or when I select a different track. When I open it, it starts again. The button shows it as active.

[MafeG · Accepted solution]

Hi @Lofwyr2030,

Thank you for posting on the Community!

The behavior you're describing is very odd, but we'll be happy to help you sort it out.

Whenever the app is malfunctioning, we suggest you run a clean reinstall of the app, as this one is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble. 

In case it doesn't work, please share with us a video showing how the issue happens, this way we can take a better look at it. 

Let us know how this goes. 

[Lofwyr2030]

This seems to be working. I changed songs about 20 times and the Equalizer did not stop working.

[CarlosE]

Hey @Lofwyr2030,

That's great news!

If this starts misbehaving again or you need anything else, the Community is here for you.

Cheers!