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Error de descarga

Error de descarga

Plan

Prima

País

 Mex ico

Dispositivo

LG STYLUS 3

Sistema operativo

Android 7.0

 

Mi pregunta o problema

 El problema es que no me deja descargar mi lista de reproducción, porque me indica que no queda espacio libre en el dispositivo, aunque me queda más de 20 gb libres en la tarjeta SD.

 

Restaure mi celular a configuracion de fábrica

Reinstale spotify

Hasta intenté con otras tarjeta SD

 

Y el problema persiste

 

 

Capture+_2018-07-29-12-49-18.png
Capture+_2018-07-29-12-49-38.png
Reply
1 Reply

Hey @Monburit, welcome to the Spotify Community!

 

We can help you out in English over here. We'd recommend going here and remove all the devices you see. As soon as you do it, the best option is to reinstall the app once again. You can follow the steps at https://support.spotify.com/article/reinstallation-of-spotify/.

 

If you still want support in Spanish, you can go here and they'll help you out.

 

Have a nice day 🙂

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