Full artwork on premium not working?

[marusero97]

Plan

Premium

Country

Device

Xiaomi mi a2 lite

Operating System

Android pie

I recently had to return to the free version and I noticed the fullscreen artwork feathre was working fine when i played my music but then, when I got premium back, only one or two songs had the fullscreen artwork working. Is this intended? Or am i doing something wrong?

[Jemi]

Hey @marusero97, help's here. 

It sounds a bit like the issue described here, which is currently under investigation. If it's the same thing as what you're seeing, then add a +vote and check the status update. 

If not, let us know what exactly is missing. Is it only full screen artwork missing? A screenshot would be helpful. 

All the best! 🙂 

[marusero97]

Maybe I wasn't totally clear on this. I believe there is a feature that, when a song is playing and showing the album artwork, the image is shown kind of full screen. Some songs do display this but others don't. I'll try to attach some screenshots

[Guido]

Hey @marusero97.

Thanks for getting back to us!

What you are seeing is a Canvas. Not all songs have this. Canvases are submitted by Artists themselves so not all songs have them. More are coming every day though 🙂

Hope this answers the question. Let us know if you have further questions.

Have a nice day!

[marusero97]

I thought canvas was just the animation . There are some of these artworks that are full screen but have no animation