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Gift card pin is not working.

Gift card pin is not working.

The pin on my $30 giftcard is hard to read. I got locked out of entering it over a 24 hour period. Some of the pin is hard to read. I might need a new code?
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1 Reply

Hey there,

 

Thank you for reaching out here in the Community!

 

We'd recommend to check the code’s characters and try different combinations after 24 hours again. Sometimes a zero looks like an O, or a capital ‘i’ looks like a lowercase L. It's best if you use an incognito window or a different device. 

 

In case you're still experiencing issues, feel free to contact our customer support via one of the channels here,so that they can take a look and do their best to help you redeem the gift card.

 

More info about gift cards can be found in this article as well. 

 

Hope this helps. 

 

Cheers!

LyubkaModerator
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