Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Solved! Go to Solution.
Same issue here with android 7.1.1 (Nexus 6P) and Spotify 7.2.0.1250. For me vocal commands not work at all. For example i activate google now with the physical button on my headphones and say "Play this song/artist" google now replies "Ok, i'm playing", but the spotify app doesn't play any music...until i unlock the device.
Well it was working for me for a few months but now it's not working again. Just opens Spotify but doesn't play the artist.
+1 to angelrodriquez, same exact issue. It just take me to the "top list", it doesn't actually play any music. Even doing something like "Okay Google, Play Creature Comfort by Arcade Fire in Spotify", it will take me to the top list, it will not play the track.
I use this with my motorcycle so I can do hands-free voice commands while I ride. This releasing software updates that make "breaking changes" is annoying. Please fix this Spotify... most of us have contacted both you and Google about this issue... for months upon months.
Problem is still there. Can't make it play. Only return the result of the search.
On a Nexus 5x and yeah, no music plays, just opens a list.
Saying the same command auto plays for Youtube.
Annoying as **bleep**.
For me it shows exactly what I said and it shows "play song - title spotify" but doesnt play it.
I'm having the same issue on a Pixel XL with the latest patch for Android 8.0.
for me it doesn't work either...please help!!
I'm having the same issue on my Pixel 2. It shows me the name of the ong and artist after I say it but then after a few seconds, it just takes me to the select default music provider page.
Having the same problen on oneplus 3T
spotify is absent in default player menu
ok google, just opens browser, and not controlling spotify app
I'm having the same issue on OnePlus 3T. It plays playlists and artists. But if I choose a specific song. It will say 'Okay, playing "Blabla" on spotify --> Open Spotify. and that's it. Tried clearing the cache and data for Spotify but it doesn't fix it for me.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…