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Google clock won't play my downloaded tune in fly mode

Google clock won't play my downloaded tune in fly mode

Plan

Premium

Country

France

Device

Moto G5

Operating System

Android 8.1.0

 

My Question or Issue

I set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. This tune is available in offline mode (it is downloaded on my phone).

  • if I set my phone in fly mode, the alarm rings the default bell, not the Spotify tune
  • if I let my phone connected, the alarm is playing the Spotify tune I selected
  • if I set my phone in fly mode, I am able to play this tune in offline mode with the Spotify app
Reply
1 Reply

Hey there @klubad

 

Thanks for reaching out to us about this.

 

Right now, you need to be connected to Wifi or data for the track to play with our Google Clock integration.

 

We appreciate you taking the time to share your feedback and we can see how that can be a handy feature. We recommend suggesting it on our Ideas board so that it could get support from other users as well. Take a look at this page to see how to post an Idea.

 

If you're interested in how ideas work and how your feedback reaches the right teams here, check this page out.

 

Let us know if there's anything else we can do for you. We'd be happy to help.

ElenaModerator
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