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Avatar of fluffgrl
Casual Listener
2015-02-08 01:07 AM
I just signed up for the Spotify Student premium account and it has not gone through on my phone app.
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Avatar of MattSuda
Spotify Star
Spotify Star
2015-02-08 02:03 AM

First try signing in and out of the app.

 

Also try reinstalling the app.

 

If it still doesn't work,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of fluffgrl
Casual Listener
2015-02-16 01:07 AM
It still doesn't work
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Avatar of Daniel
Community Legend
2015-02-16 07:53 PM
Please use the contact form Matt linked to get in touch with support.
Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

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