Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Having my money returned on Premium subscription Ordered, then Cancelled IMMEDIATELY.

Having my money returned on Premium subscription Ordered, then Cancelled IMMEDIATELY.

Hi. I wanted to try the 30 Day free Premium trial. I was charged and Cancelled the Entire Subscription within one minute! -- I have several issues and if theres no help ie: Customer Service, I want my Money Back. ...**Spotify was never Downloaded.** I never saw the page. I don't want to pay for a month for a half second error in judjment! Please suggest what to do. Thank you.

Reply
1 Reply

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts