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Hello, I've been having trouble for hours trying to upgrade to premium

Hello, I've been having trouble for hours trying to upgrade to premium

I keep getting either an error code or a frozen page when trying to finalize my payment
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1 Reply

Hey there,

 

Thank you for reaching out here in the Community.

 

There was a temporary issue in the system, however it's resolved now. 

 

We'd recommend that you try again in an incognito as it doesn't keep that info saved. On some devices it's called Secret Mode. You should find this option in your browser's menu.  

 

It's also a good idea to use a different device. If you've tried from your mobile phone, try on your computer instead and vice versa.

 

If you're still experiencing troubles upgrading to Premium - let us know. We'll be happy to help out further 🙂 

LyubkaModerator
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