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Help connecting my Sony Xperia Z1 to my Pioneer XW-SMA1

Solved!

Help connecting my Sony Xperia Z1 to my Pioneer XW-SMA1

I've done everything I could.

But I still can't find a "select output speaker" button in Spotify.

Both devises connected to the same network, offline modus is OFF, updated the firmware of the speaker, newest version of Spotify app.

But stil nowhere a "airplay" kind button that my Ipad does have.

 

Who can show me where I can find the button in my Spotify app?

 

P.S. sorry it's in Dutch, if you need an translation of a menu, just ask.

 

Many thanks!

2014-02-03 17.29.58.png
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Reply

Accepted Solutions
Marked as solution

I would get in touch with the Spotify support team directly using the online contact form and let them know you have a Connect enabled speaker but no Connect functionality in the app and see what they say.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

8 Replies

Hey there.

 

Nice device. I have one.

 

Do you have an Conenct button in Spotify? If not, you need to wait for release. It's still rolling out in time.

 

Screenshot_2014-01-27-16-39-09[1].png

 

This is what I mean, the sound button, here should be Connect (if allowed in your account).

 

Also you need Premium to use Connect, hopefully you're ready to go - then just wait Connect to come.

 

Have a nice day!

Are you using Spotify Premium?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Yes, as you can see in the screenshot.
Which mobile phone do you have?

Greets
image.jpg

Hey there. Thanks for question.

 

I have Samsung Galaxy S 2 Plus smartphone.

Thanks for you reply!
And which version of the app are you running?
Mine is: 0.7.5.698

App version is 0.7.5.698.

That's pretty weird.
Hmmm apparently there's not much I can do else than wait for an update or something.
Marked as solution

I would get in touch with the Spotify support team directly using the online contact form and let them know you have a Connect enabled speaker but no Connect functionality in the app and see what they say.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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