Help with downloading.

[Knubcake]

Plan

Premium

Country

Canada

Device

Samsung J2 core

Operating System

Android

My Question or Issue

I have to re-download my songs every day. I tried uninstalling and restarting my device multiple times, but it won't fix.

[Noah]

Hey @Knubcake,

Thanks for reaching out. Welcome to the community!

First up, please check out the steps under the “Downloads unexpectedly removed” section in this support article.

If you're still having trouble, could you let me know the exact version of your Spotify app and the exact version of the operating system you're running?

Let me know how it goes — I'll be here in case you need any further help 🙂