Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Huawei Mate P20 Pro Lockscreen Music Controls Not Working

Huawei Mate P20 Pro Lockscreen Music Controls Not Working

Plan

Premium

Country

Canada 

Device

Huawei Mate P20 Pro

Operating System

EMUI9.0/Android 9

 

My Question or Issue

I can't seem to get the Music Controls to appear on the lock screen of the Huawei Mate P20 Pro no matter what I do. I've researched multiple solutions and none of them seem to work.

 

Here are some of the things I've tried:

1) Enabling all notifications and 'show on lock screen' for Spotify app

2) Enabling all permissions for Spotify app

3) Disabling Smart lock screen notifications

 

None of these have allowed the music player control options to appear on the lock screen. Please help!

 

 

 

 

 

Reply
1 Reply

Quick update, sometimes the music controller pops up but only once in a while, and then it goes back to disppearing.

Suggested posts