[Huawei P8 lite] Storage overflowing

[Acerixx]

[Acerixx]

If you need any more information, write.
Anticipating questions:
I tried to reinstall application.

[Joe]

What happens when you tap that "Clear Data" button? If that doesn't work, reformat the SD card after backing up any data you want to keep.

Otherwise maybe tell us a bit more - what android version, SD card size and if it is configured as internal storage and any other clues - downloaded a lot of music, synced local files etc.

[Acerixx]

"Clear Data" does nothing. I founded com.spotify.music folder and his size is 15 GB. I tried remove this folder but I couldn't remove some files. I wasn't download music from spotify. I was only listen online. Size SDcard is 32 GB, android version - 5.0.1, build number - ALE-L21C09B150. After inserting card and turn on phone, install again app, spotify doesn't work. I sent crash report. Sometimes it is ok, and once there.

[Joe]

It sounds like your SD card may be corrupted. Uninstall spotify then format the SD card in the phone - from settings/storage. Also see if the folder android/data/com.spotify.music exists in internal storage - if it does, delete it. Finally reinstall spotify. Hopefully all will be well now.

[Acerixx]

After format card it's working. Meanwhile, when i format the card tried to run Spotify without card and it worked. Thanks for help Joe.