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I am premium user - cant reorder tracks in playlist

I am premium user - cant reorder tracks in playlist

I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I attempt to drag on my desktop I get a circle with a line through it...when I try to drag on my phone it just brings up track options.  If I cant figure this out I am dropping my subscription

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