Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can play music but podcasts are not playing correctly on my phone. I can play podcasts on desktop

I can play music but podcasts are not playing correctly on my phone. I can play podcasts on desktop

  1. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey there @Teatimesongs,

 

Thank you for your post. We're happy to help.

 

Would you mind performing a clean reinstall of the app?

 

If that doesn't do the trick, we recommend you to try with another internet connection to see if the issue persists.

 

We'll also need to know if you get any error messages and if this happens with all podcasts you try to play.

 

Keep us posted. We're always one reply away.

 

Cheers!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts