I can't download my playlist but I can download podcasts

[Haley82]

Hello, I got Spotify premium on my phone last month and I can't really download anything expect for podcasts, can someone please help me with this issue?

Thank you

[Ivelina · Accepted solution]

Hi @Haley82,

Thanks for posting in the Community!

Would you mind sharing some more details? Do you not see the arrow button in the playlists that you can click on in order to download them or is it something else that happens?

If it works to download podcasts on your phone in the same Spotify account, but not playlists, make sure to clear the cache as it can sometimes cause different performance issues, as well as that you're using the newest app version. 

We know it sounds a bit odd, but we also recommend logging out > back in twice in a row to resync the account and device.

Hope to hear from you soon 🙂

[Haley82]

Thank you so much for replying, logging back into my account worked! Thank you so much for the help!

[Ivelina]

Glad to hear that you're now able to download your playlist @Haley82 and thanks for getting back 🙂

Should you need help with anything else, the Community's here for you.

Wishing you a great day!