I can't follow Spotify links un Parler app.

[Franjcrespo]

Plan

Free/Premium

Country

Device

Xiaomi

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

When I try yo follow a link to open.spotify.com from a Parley I get an error.

Links are like:

spotify://track/0HdPlhaH6NkJ6ARMkasWFJ?si=yJS_m9qkSS2Haxf06WwiIw&adjust_reftag=clsNsKuEkdM38

Regards,

Francisco

[Billy-J]

Hey @Franjcrespo, thanks for reaching out to the Community!

Could you attach a screenshot of the error message you're getting exactly? Also, are you able to open the link when you use a different device, such as a computer? 

Let me know how this goes!

[Franjcrespo]

Hi,

I'm not using the app in my computer, but un Chrome browser I don't hace troubles following the link.

I copy the error as an attachment.

Thanks!

[Billy-J]

Hey @Franjcrespo,

Thanks for the screenshot. Could you try accessing the link by pasting it in Search in the Spotify app? 

Let me know how you get on!

[Franjcrespo]

It works ok in Spotify app
But the spotify:// links don't work un browser, I don't know where I can
set this up.

Thanks!

[Billy-J]

Hey @Franjcrespo,

Got it. And you’re unable to open the link here using  a different browser? 

[Franjcrespo]

No, I can't open it neither with Chrome nor with the Xiaomi browser.

Regards,
Francisco

[Billy-J]

Hey @Franjcrespo,

Can you make sure your Chrome browser is set to allow external applications and web services to open certain links? You should double-check that's the case for both your computer and phone. You can take a look here to do so.

If that doesn’t help, try opening the link with a different device but the same Spotify account to confirm everything is OK with the link itself and the account.

Let me know how this goes!