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I can't get my spotity premium app to open on my kindle fire tablet,

I can't get my spotity premium app to open on my kindle fire tablet,

It was opening and working last week,now it will not open when l log in
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1 Reply

Hey @Jonk1946,

 

Thank you for reaching out to the Community.

 

To start investigating this issue, would you mind confirming if it started after an OS update or Spotify update? Also, do you have any error messages on the screen? If so, include it in your next response to take a better look.

 

Lastly, since this could be related to an outdated OS version, check if your device meets the requirements mentioned in this article? If so, include in your next response as well the make, model and OS version of your device to continue investigating this.

 

We'll be on the lookout. 

OscarDCModerator
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