I can´t listen my music

[andresdiaz801]

I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can see in the play list.

thanks for your help

[Joe]

Did you download the playlist to your mobile?

https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/

[andresdiaz801]

Yes, but just download the songs added from spotify, the other songs in my playlist uploaded from my PC are "not available" at the phone, the sync was done, even re-installed the app on my phone and nothing. it's frustrating because the songs do not exist at Spotify service. 

[Daniel]

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders, removing offline devices and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues