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I can't share sings to my Instagram Story

I can't share sings to my Instagram Story

Plan

Premium

Country

Singapore

Device

Mi Max 2

Operating System

Android

 

My Question or Issue

I always used to be able to share songs to my instagram story. But recently the option wasn't available. I just updated both instagram and spotify thinking that was the issue. It didn't help. I even tried reinstalling both apps as suggested but the option still isn't available.

Screenshot_2020-04-05-13-44-07-065_com.spotify.music.jpg
Reply
3 Replies

Hey @AbramYum,

 

Thanks for reaching out about this here in the Community.

 

Tests are constantly run in order to improve Spotify and if you're missing the option to share to your Instagram stories despite it being previously available, here you'll find more info regarding why. 

 

We'd also suggest to keep making sure both Spotify and Instagram are updated so you won't miss the latest features and improvements when they get rolled out.

 

Hope this helps clarify things. Don't hesitate to give us a shout if there's anything else we can help with.

 

Have a nice (and a safe) day!

Mario Moderator
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Same problem here.

 

EDIT: Just opened the app again and it fixed itself.

Hey @jaltman,

 

Thanks for keeping us in the loop!

 

Glad to hear that logging out and then back in to your Spotify account did the trick on this occasion 🙂 

 

If, in the future, you experience any other unexpected behaviors and feel like your app is not running as it should, it'd be great to follow the steps in this support site article (which also include logging out and then back in to your account).

 

Hope you'll find this info useful. Let us know if there's anything else we can help with!

Mario Moderator
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