I can't share spotify to instagram story

[user-removed]

Plan

Premium

Country

Slovakia

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi i have samsung s9 and i cant share spotify to instagram story, if i try , my instagtam open and show only black screen 

What i have to do ? 

Have last version of ig and spotfy for android thanks people 

I have spotify premium

[Emilia_8 · Accepted solution]

Hi @user-removed, 

Please, check this ongoing issue.

If that's something you're experiencing, make sure to add your +VOTE there and provide all the information needed. That way you'll be notified with all the future updates on that case. 

[user-removed]

So what i had to do ? Uninstall spotify and ig and again install? 

Or wait for actualization?

[Emilia_8]

Hi @user-removed, 

Please, make sure to provide the following info in the thread I linked above:

• device + OS version
• exact Spotify version
• exact Instagram version
• a screenshot showing that you have the option to share to Instagram Stories in Spotify

People at Spotify are aware of this issue and are working to fix it. 

If there are any updates on that case, they will be posted there. 

[user-removed]

 

I have samsung s9

Android 9

Spotify version 8.5.33.831

Instagram 122.0.0.29.238

  

[Emilia_8]

Hi @user-removed, 

Please, post that in this ongoing issue.

Have a nice day!

[popsanchez]

Why is this marked as solved when it obviously has not been?

All you did was link to another person with the same problem, where it has also not been solved. 

[TRege]

I've had this for days but it seems that I found the solution.

I've tried to share a playlist first and it worked.
After doing that, I tried to share a song and it magically worked too!

good luck.

[Emilia_8]

Hi @popsanchez, 

This thread is marked as "Solved" because another user chose to mark one of the replies as a solution. 

I linked to the ongoing issue, as it's a post followed by Moderators. 

It's also easier to gather all the users with this issue in one place, it helps to get all the information needed to fix the issue. 

All the updates on this case will be posted there as well.

Let me know if you have any other questions!