Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
43079 Views
66 replies
25 likes

43079 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878321 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878321 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26467 Views
4 replies
0 likes

26467 Views
4 replies
0 likes

Spotify App Breaks Up when I open up the family mix

Whenever I open my Family Mix in the Spotify Android App, it hangs up in the welcome screen. At this point I can't do anything in the App anymore. PlanPremiumCountryGermanyDeviceMotorola G6 Plus

1512maxi
Newbie
Whenever I open my Family Mix in the Spotify Android App, it hangs up in the welcome screen. At this point I can't do anything in the App anymore. Plan Premium Country Germany Device Mo...
2019-12-08 11:45:34 PM
367 Views
0 replies
1 likes
Android App Crash
Family Mix

367 Views
0 replies
1 likes

My Spotify app keeps crashing mid song and I need to relaunch the app.

DeviceXiaomi Mi A1Operating SystemAndroid 9 My Question or IssueMy Spotify app keeps crashing mid-song and I need to relaunch the app.I have been having the issue for around a month and it is really annoying. I feel like this should be a bug report b...

Sam215
Visitor
Device Xiaomi Mi A1 Operating System Android 9 My Question or Issue My Spotify app keeps crashing mid-song and I need to relaunch the app. I have been having the issue for around a mont...
2019-12-08 7:07:08 PM
447 Views
0 replies
0 likes

447 Views
0 replies
0 likes

Solved!! Added to phone Home Screen, cannot remove

I've used the "Add to home screen" function to add a bunch of playlists to my phone's main screen for quick and easy access. Problem is I can't remove any of them. When I press to drag the icons, a balloon with "Remove" appears, but there is no way t...

Suikanen
Casual Listener
I've used the "Add to home screen" function to add a bunch of playlists to my phone's main screen for quick and easy access. Problem is I can't remove any of them. When I press to drag the icons, a b...
2019-12-06 10:36:44 AM
2019-12-08 5:38:57 PM
Luan
Spotify Star
1780 Views
3 replies
0 likes

1780 Views
3 replies
0 likes

Messenger Extension

I am having a problem with this... I am trying to create a Spotify shared playlist yet I can't "get started" with spotify music bot and whenever I look for the extensions I do see Apple Music but not Spotify

Pokced
Music Fan
I am having a problem with this... I am trying to create a Spotify shared playlist yet I can't "get started" with spotify music bot and whenever I look for the extensions I do see Apple Music but no...
2019-12-08 8:49:36 AM
559 Views
0 replies
1 likes

559 Views
0 replies
1 likes

Cannot play music on the car

PlanPremiumCountryAustraliaDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueEver since getting my new phone I can only play downloaded Spotify songs while driving in my car. However, when at home & I turn off WiFi & use data, I can pla...

Sarah_Dee
Visitor
Plan Premium Country Australia Device Google Pixel 3 Operating System Android My Question or Issue Ever since getting my new phone I can only play downloaded Spotify songs while driv...
2019-12-07 3:49:08 PM
2019-12-08 4:12:40 AM
Eyetechno
Casual Listener
555 Views
1 replies
2 likes

555 Views
1 replies
2 likes

Backup Podcasts "Played" Status

Is it possible to backup the played status of podcasts on the mobile app? I subscribe to multiple podcasts and have listened to 100+ episodes and I'm worried that since the played status doesn't show in the Windows app or Web player and is stored on ...

Alan83
Visitor
Is it possible to backup the played status of podcasts on the mobile app? I subscribe to multiple podcasts and have listened to 100+ episodes and I'm worried that since the played status doe...
2019-12-08 2:06:20 AM
400 Views
0 replies
0 likes
podcast

400 Views
0 replies
0 likes

Solved!! Any way to force Spotify to stop searching for Internet?

I've got a bunch of albums downloaded for offline. About 30% of the time, I'm out for a walk, tap 'Your Library', 'Albums', and it shows me all my downloaded albums without any problems.The other 70% of the time, I tap 'Albums', and get a spinning wh...

user-removed
Visitor
I've got a bunch of albums downloaded for offline. About 30% of the time, I'm out for a walk, tap 'Your Library', 'Albums', and it shows me all my downloaded albums without any problems. The other 7...
2019-12-06 11:01:24 PM
2019-12-07 10:42:31 PM
Luan
Spotify Star
790 Views
3 replies
0 likes

790 Views
3 replies
0 likes

No puedo abrir el menú de opciones.

No puedo abrir el menú de opciones de las canciones en la aplicación de Spotify pero si en Spotify LitePlanPremiumPerúXiaomi Redmi 6Android 9

Bosco420
Visitor
No puedo abrir el menú de opciones de las canciones en la aplicación de Spotify pero si en Spotify Lite Plan Premium Perú Xiaomi Redmi 6 Android 9
2019-12-07 10:17:59 PM
501 Views
0 replies
3 likes

501 Views
0 replies
3 likes

Connected devices

Android 10 Pixel 4XLPremium Account I have a Google Home and minis etc.My parents also have smart devices different address, but I am part of their home. When I open Spotify, I can't listen because it's saying it's already being listened to on at my ...

iamryan
Regular
Android 10 Pixel 4XL Premium Account I have a Google Home and minis etc. My parents also have smart devices different address, but I am part of their home. When I open Spotify, I ...
2019-12-07 9:25:35 PM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

The Lyrics view feature (Genius) wont work.

according to the guide: Start playing music.Tap the Now Playing bar at the bottom of the screen.Scroll down to see the song’s lyrics and their story!but theres nothing at the bottom of the screen, and i cant see any lyrics, currently using xiomi note...

Shon98
Visitor
according to the guide: Start playing music. Tap the Now Playing bar at the bottom of the screen. Scroll down to see the song’s lyrics and their story! but theres nothing at the bott...
2019-12-07 2:45:33 PM
484 Views
0 replies
0 likes
Bhind the Lyrics
Genius
lyrics

484 Views
0 replies
0 likes

Solved!!Superuser Contribution BV9600 issue with drop down menu

Hey everyone.I have an issue with my bv9600. Everytime i open the drop down menu, the app crushes. I have already uninstalled and restalled it and i already locked the app on the Memory Sand box.Thank you very much for your help.PlanPremiumCountry It...

Tarvosdrakon
Casual Listener
Hey everyone. I have an issue with my bv9600. Everytime i open the drop down menu, the app crushes. I have already uninstalled and restalled it and i already locked the app on the Memory Sand...
2019-09-19 3:23:17 PM
2019-12-07 1:27:25 PM
Tarvosdrakon
Casual Listener
1252 Views
4 replies
0 likes

1252 Views
4 replies
0 likes

Spotify make phone crash/freeze even not using Spotify

PlanPremiumCountrySpainDeviceXiaomi Mi A2 Lite (3gb RAM & 32gb storage)Operating SystemAndroid 9 Pie, Android One, November security update already installedMy Question or IssueStarted using Spotify first week of november. Since then Spotify made the...

kanete
Casual Listener
Plan Premium Country Spain Device Xiaomi Mi A2 Lite (3gb RAM & 32gb storage) Operating System Android 9 Pie, Android One, November security update already installed My Question or Issue ...
2019-12-07 1:03:38 PM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

Memory leak on android tv

PlanPremiumCountryDK DeviceSony Bravia KD-65A1 My Question or IssueWhen spotify has been running about half an hour it gets pretty much impossible to change track/playlist, end the application or just switch away from it. It always ends up with the t...

brestfloda
Regular
Plan Premium Country DK Device Sony Bravia KD-65A1 My Question or Issue When spotify has been running about half an hour it gets pretty much impossible to change track/playlist...
2019-12-07 10:05:40 AM
362 Views
0 replies
0 likes

362 Views
0 replies
0 likes

Superuser Contribution [2019 Wrapped] Story crashes on fifth slide

PlanPremiumCountryChileDeviceMoto G6 PLayOperating SystemAndroid 9 My Question or IssueI try to look at my Spotify Wrapped 2019, but the app crashes when I try to look at the fifth slide. I tried clean reinstalling and restarting my phone, but it jus...

IcyKyosho
Visitor
Plan Premium Country Chile Device Moto G6 PLay Operating System Android 9 My Question or Issue I try to look at my Spotify Wrapped 2019, but the app crashes when I try to look at the...
2019-12-06 12:43:41 AM
2019-12-07 8:39:10 AM
Peter
Spotify Legend
1748 Views
1 replies
1 likes

1748 Views
1 replies
1 likes

Spotify redownloading library everday midnight

I'm using Samsung A30. I've subscribed to Spotify with student discount. I use 2 devices i.e windows laptop and android phone. My library keeps downloading everyday midnight. And this issue is only with mobile. I found my android is added every night...

ShivasaiNelluri
Music Fan
I'm using Samsung A30. I've subscribed to Spotify with student discount. I use 2 devices i.e windows laptop and android phone. My library keeps downloading everyday midnight. And this issue is only w...
2019-12-07 6:27:16 AM
343 Views
0 replies
0 likes
Android
drm issue
Premium
redownloads
Samsung
samsung a30

343 Views
0 replies
0 likes

Spotify autoplay

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy a70My Question or IssueWhen I turn on my AirPods Spotify automatically plays music, how do I stop this?

Kmulder-no
Newbie
Plan Premium Country New Zealand Device Samsung Galaxy a70 My Question or Issue When I turn on my AirPods Spotify automatically plays music, how do I stop this?
2019-12-07 4:53:42 AM
505 Views
0 replies
0 likes
AirPods
auto
automatically
autoplay

505 Views
0 replies
0 likes

Wrapped top genres missing

PlanPremiumCountrySwedenDeviceXiaomi mix 2s and iPad Operating SystemAndroid pie and iOS 13 My Question or IssueIn the 2019 wrapped stories. I noticed my friends have a bar graph with their top genres. This is missing for me.

Ahmadadam96
Newbie
Plan Premium Country Sweden Device Xiaomi mix 2s and iPad Operating System Android pie and iOS 13 My Question or Issue In the 2019 wrapped stories. I noticed my friends have a ...
2019-12-06 11:05:33 PM
594 Views
0 replies
1 likes

594 Views
0 replies
1 likes

Randomly shuffle playing music (android)

PlanPremiumCountryUSDeviceLg g6Operating SystemAndroid My Question or IssueI don't like shuffle playing my playlists, and they have started randomly shuffling partway through the playlist. My liked songs will only play shuffled, even though I don't h...

-rfu5w_aoccco
Newbie
Plan Premium Country US Device Lg g6 Operating System Android My Question or Issue I don't like shuffle playing my playlists, and they have started randomly shuffling partway through...
2019-12-06 10:47:49 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Searching for an artist in liked songs and shuffling shuffles all music and not just the artist

PlanPremiumCountryUSADeviceHTU U12+Operating SystemAndroid 9 My Question or IssueSearching for an artist in liked songs and shuffling shuffles all music and not just the artist. For example, in my liked music, I search for the artist "Tiny Moving Par...

Ajc382
Casual Listener
Plan Premium Country USA Device HTU U12+ Operating System Android 9 My Question or Issue Searching for an artist in liked songs and shuffling shuffles all music and not just the arti...
2019-12-02 7:56:20 PM
2019-12-06 9:25:45 PM
Ajc382
Casual Listener
1202 Views
2 replies
3 likes
bug

1202 Views
2 replies
3 likes

[2019 Wrapped] Does not offer save on device or share on Instagram

PlanPremiumCountryFinlandDeviceHuawei P20Operating SystemAndroid 9 Emui 9.1 My Question or IssueSpotify's in-app Wrapped does not offer saving 2019 either decade images on phone for sharing. Also, it doesn't offer sharing on Instagram feed (not Stori...

markspl_
Music Fan
Plan Premium Country Finland Device Huawei P20 Operating System Android 9 Emui 9.1 My Question or Issue Spotify's in-app Wrapped does not offer saving 2019 either decade imag...
2019-12-06 9:58:48 AM
2019-12-06 8:48:08 PM
Luan
Spotify Star
1274 Views
1 replies
1 likes
Instagram
instagram share
Wrapped 2019

1274 Views
1 replies
1 likes

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