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I got A new phone and It won't let me get in on my new device

I got A new phone and It won't let me get in on my new device

Avatar of
Not applicable
2023-03-05 08:39 PM
New device
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Avatar of MihailY
Moderator
Moderator
2023-03-07 08:56 AM

Hey,

 

Thanks for reaching out.

 

As a first step, can you please let us know the following:

  • The model, OS version and Spotify version of your device?
  • Are you trying to access the app or the web player?
  • What error message are you seeing when you try to log in?

Keep us posted.

MihailYModerator
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