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I have a Samsung Galaxy A50. Why is the music I have down loaded not showing up under My Files?

I have a Samsung Galaxy A50. Why is the music I have down loaded not showing up under My Files?

  • None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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1 Reply

Hey there @1233842710

 

Thanks for searching for the answer you need here!

 

Your offline Spotify content can't be seen among your files since all downloaded contents are saved in the cache of your device. Cache is a type of memory which is smaller and faster, storing data from frequently used main memory locations.

 

We also recommend taking a look at this help article explaining more details on how you can use your offline contents. 

 

Hope this helps. Let us know if you have any questions.   

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