I have joined one years subscription but show free

[#1]

How check my account subscription

[Bittencourt]

Hi, and welcome to the Community!

Check your current subscription status on your account page. If it says Free, then it's possible that you have another account that's on Premium. Try logging in to it with all email address/password combinations you might have used when signing up. The account could have also been created with Facebook, Google or Apple so be sure to try out those alternatives as well.

Let me know if you need further help 😊