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I'm on free but I already paid for another month of premium

I'm on free but I already paid for another month of premium

What's up with that? I paid another month Spotify premium via a key (10€) a few days ago and now I'm on free mode? I entered everything correct and the code has been accepted as successful!! Why is that?
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Reply
1 Reply

Hi,
Have you tried to enter from the browser?, you can check from there the status of your account, and if it's a problem with the app.
What you can do is log out and back into your account again, because sometimes is neccesary to force the update of your account status. Anyway here it's a page with more info: Check your subscription

I hope it helps, good luck!

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