Images of album and artist are not loading

[Beda1]

Plan

Premium

Device

Oneplus 5

Operating System

Android Oreo

My Question or Issue

 Spotify is working properly but it's not loading any album or artist cover. I already tried deleting data,cache reinstalling the app but the issue keeps returning.

[FamousNATE187]

Check your permissions make sure storage is on 

[Beda1]

I allowed the access to the archive and killed the app, now it seems to work.

Im going to test it for a little time because sometimes the app loads everything and then, after a little bit, stops loading pics.

However thanks so much in advance! ❤️

I'll keep you updated

[FamousNATE187]

Yea let me know have you also tried to reset the phone or device or just

[Beda1]

Update:

It aeems the app loads pics only with 4G but not when im on Wi-Fi network....

Any suggestion?

Thanks in advance

[FamousNATE187]

Are you using and VPN or security software

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Thank You For Your Valuable Time

[Beda1]

Nope

[FamousNATE187]

Try uninstall reinstall, clear spotify cache etc? ##- Please type your
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Thank You For Your Valuable Time

[Beda1]

Already tried, even though the problem now and then diseappear

[AeroZ]

Hello @Beda1!

There was an app update an hour or so ago. Are you running the latest version of Spotify (8.4.79.630)? If not try updating the app, clearing the cache and report back.

Hope this helps 🙂

[Beda1]

Perfect thanks!