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Impossible to enter username

Impossible to enter username

Description

When I try to login with my Spotify details (not Facebook) I'm not able to enter anything in the username field.

 

What are the steps you took to get to the error/issue?

1. Open Spotify on android.

2.Choose to login with spotify details.

3. I click on the username field but nothing happens, i.e. I can't enter my username by writing or pasting it.

4. Tried entering my password and that worked without any issues.

 

What I expected to happen

I expected the field to be activated and allow me to enter my username.

 

Did you restart your device when troubleshooting in section B?

Yes

 

Did you read the connection troubleshooting tips?

Yes

Your device

LG Opimus G

 

Device’s Operating System

4.1.2

 

What type of account do you have?

Premium

 

Is your device rooted?

No

 

Are you using a custom ROM, if so which one, exactly?

No

 

Did you set your external SD card as storage location?

No

 

Did you manually install an older version before installing the latest version from the Play Store?

No

 

My mobile Spotify version

0.6.0.20

 

Do you have a Spotify (non-Facebook) login?

Yes

 

Are you logging in with Facebook or with your Spotify login details?

Spotify login

Reply
2 Replies

Hey! Welcome to the community 🙂 

 

Are you using the default android keyboard input? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

YES! I just found a workaround for this. Sadly I have the same issue, clicking the username field does nothing, orient doesn't work on Spotify, switching out and in selects it but doesn't bring up a keyboard. Even completely wiping every trace of Spotify and reinstalling didn't help. Download Hacker's Keyboard. One, it's a lot nicer than the regular keyboard, but it also has tab and arrow keys. Tab, for some reason, was entering a character, but pressing on the password field and hitting the up arrow moved to the username field where I could type my username. Down to go back to password field. You have to use the 5 row version in the settings for this though. This also didn't cause the extra spaces issue that some get. Hope this helps!

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