Keep losing my offline songs

[xylobander]

Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone having the same problem? Solutions? 

[borgja]

Yes, I have the same problem, I have a workaround, but not a fix:
https://community.spotify.com/t5/Help-Android/Offline-files-disappearing-after-app-restart/td-p/1153...

Waiting for a more permanent solution

[cclifford81]

This continues to be a major issue, fix this or I'm going to Google Music

[shun-008]

disappointing, especially since i'm paying for their app monthly... and this problem is becoming a nuisance really.

[aritikka]

My offline songs in Google Pixel are randomly lost. First time ever I consider switching away from Spotify. 

Please fix.

[garethmaker]

I agree. Its a complete pain especially because I download them on top quality. Many of my friends have the same problem, and if it happens again Spotify will lose my monthly payment!!!!!!!

[ihatespotify18]

Spotify clearly has NO customer service whatsoever.  Bye-bye douchebags!  Cancelling subscription

[Tom142]

Had this problem, seemed to have fixed it by following these steps; https://support.spotify.com/us/using_spotify/troubleshooting/reinstallation-of-spotify/

[aritikka]

I am an offline high quality listener, mosty during flights.

Re-installing Spotify and re-downloading all my songs is not a solution,
because:

1) My experience will gradually weaken as albums and playlists start to
lose songs.

2) Downloading all the songs manually is a hassle, including copying a
couple from my music store

3) Slight worry, when does it again stop working...

[Solid_Metal]

yep, also happen to me, this is the first time in this month, but it already happen couple times in these past 4 months, its frustating !, i even replace my darn SD card

seriously spotify team, fix this issue!, i pay for nothing