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Keep losing offline content?!

Keep losing offline content?!

At my wits end, first world problems and all that but keep downloading gigs of offline songs for the train (as mobile signal **bleep**) and for no reason they just go, have tried reinstalling app (resetting phone inbetween) formatting memory card, removing my phone as a listed device, redownloading offline stuff, i love spotify and i need it more than they need me but its useless to me unless i can have offline content. Help..
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