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Keeps Crashing the Whole Phone

Keeps Crashing the Whole Phone

When I try to play a song, after a few minutes it crashes the whole phone forcing me to hold the power button until the device boots up. My device is a Samsung Galaxy S5 running lollipop (android 5.0). So far, it's only happened while I was walking or running. What happens at the 'error point' is that sometimes the song just stops and I can't wake up the phone forcing me to reboot it or just leaves a 'repeating beat' similar to an error on a CD when it's 'stuck'. This is really annoying. I have disabled AdaptSound and it still happens.
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2 Replies

Hi. Are you using an official samsung ROM? Also check all your apps, maybe you installed some buggy.
If my post helped you to fix your problem, please press "Accept as Solution" button.

Does sound like another app causing the issue. However can you try a clean install following the troubleshooting guide linked in my signature?

Please use the search feature before posting a problem/bug/idea.
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