LG G2 w/ KitKat - No playlists appear or load...

[user-removed]

Good evening all,

I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in the mobile app. Even having the link shared to me doesn't load anything; the app just shows the green "Loading" circle the whole time.

I can play other music that I browse to in the mobile app just fine, but none of my playlists even appear. Also, only 3 of my ~20 playlists appear sync-able in the desktop app, and even then they won't sync. Creating a playlist on the mobile app also does not sync the change on the desktop version.

I tried it on my iPod, and everything works flawlessly on the mobile version and desktop app; all playlists sync and update correctly.

Any help would be appreciated.

Thanks and have a great night,

CS

[Daniel]

Check to see if your playlists haven't been deleted, if they have you can recover them: http://bit.ly/SpotifyPlaylistRecover

Can you also try logging out of the Spotify app, then back in again and see if this refreshes it all. Lastly try a clean reinstallation

[user-removed · Accepted solution]

Thanks for the reply, Daniel!

I did do the clean installation, and cleared the saved data/cache and everything as well. My playlists were present (not in the Deleted/Recover page), they just wouldn't load on my phone for some reason.

I am happy to report that I had to pack up my laptop for a fantasy draft, and I decided to try syncing with just my phone and no laptop involved just to see what would happen. My playlists finally were able to load and then they synced! I even went back in later and synced my local files from my laptop as well.

Thanks again for your reply, and keep up the good work with Spotify!

[Daniel]

Hi. So glad you got the issue solved. If it's OK I'll mark your own post as the solution just to keep things tidy as it seems you managed to find a resolution yourself.

Keep enjoying spotify.

[user-removed]

No problem! Thanks again.