Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
54859 Views
68 replies
25 likes

54859 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
Sumit_Ghosh
Casual Listener
27756 Views
5 replies
0 likes

27756 Views
5 replies
0 likes

Android does not detect PC in Deices

My PC detects my Android but not the reverse. Please help.

DangerousDan
Casual Listener
My PC detects my Android but not the reverse. Please help.
2014-08-30 4:29:48 PM
2014-09-07 5:14:05 PM
Peter__
Community Legend
633 Views
1 replies
0 likes
Android App
devices
PC

633 Views
1 replies
0 likes

Spotify Refusing To Recognize Premium Account

It has been 24 hours since I contacted Spotify about (surprise!) another problem they created. For some unknown reason (and despite Spotify consistently taking my money every month - including this one), my account how is on "shuffle play" (how cute)...

Dissatisfied2
Gig Goer
It has been 24 hours since I contacted Spotify about (surprise!) another problem they created. For some unknown reason (and despite Spotify consistently taking my money every month - including ...
2014-08-30 12:54:41 PM
2014-09-07 5:13:37 PM
Peter__
Community Legend
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Since this is the only way to log an error, bug, or derp. ( kem ad )

While listening to Eminem radio via mobile version (1.3.0.423) of spotiy on the galaxy note 3, the not so random ad "Kem Promise to love R&B best kept secret" come up but does not play. When i click shuffle play again, it prompts "music will play aft...

Mordicon
Newbie
While listening to Eminem radio via mobile version (1.3.0.423) of spotiy on the galaxy note 3, the not so random ad "Kem Promise to love R&B best kept secret" come up but does not play....
2014-08-29 9:00:53 PM
2014-09-07 5:13:04 PM
Peter__
Community Legend
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Spotify stopping randomly and not re-opening

I've been having the issue that Spotify is stopping when I open it sometimes. It usually happens only after I've opened it and then closed it, but sometimes will happen during the first time I try to open it after I restart my phone, which is the onl...

TheScarletBlues
Regular
I've been having the issue that Spotify is stopping when I open it sometimes. It usually happens only after I've opened it and then closed it, but sometimes will happen during the first time I try to...
2014-08-29 1:02:10 AM
2014-09-07 5:09:11 PM
Peter__
Community Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

(solved) Tip - Cannot Log in on Android

I can only listen to Spotify offline on my Kindle Fire. I have downloaded music and Spotify would bring us the Brwse. Now..it has now begun requiring a login which I cannot do offline. so no music except my purchased CDs. Any suggestions?? It is usel...

126364378
Newbie
I can only listen to Spotify offline on my Kindle Fire. I have downloaded music and Spotify would bring us the Brwse. Now..it has now begun requiring a login which I cannot do offline. so no music ex...
2014-08-28 7:28:50 PM
2014-09-07 5:08:28 PM
Peter__
Community Legend
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

premium not working android

i need help!so i got the premium, but it still says free! why?ive tried everything and its not working

chuliiis
Newbie
i need help! so i got the premium, but it still says free! why? ive tried everything and its not working
2014-08-27 6:03:43 AM
2014-09-07 5:04:17 PM
Peter__
Community Legend
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

facebook you little demon

My problem is that i had an old free account for spotify and i connected my facebook account to it and now i have a new premium but i cant connect my facebook to it. I also cant remember the password to my old account. Second problem is that i cant p...

armaryllis
Newbie
My problem is that i had an old free account for spotify and i connected my facebook account to it and now i have a new premium but i cant connect my facebook to it. I also cant remember the password...
2014-09-06 8:34:40 PM
2014-09-07 4:53:41 PM
user-removed
Not applicable
314 Views
2 replies
0 likes

314 Views
2 replies
0 likes

Local Files do not show in my Samsung S5

Hey!I want to know how can i fix my problem, i recently bought a Samsung S5 and when i installed Spotify my local files at my computer do not show in the app, not even the category, only my Favorites and other playlists... please someone?

psycotik
Newbie
Hey! I want to know how can i fix my problem, i recently bought a Samsung S5 and when i installed Spotify my local files at my computer do not show in the app, not even the category, only my Favorit...
2014-09-05 7:18:08 PM
2014-09-07 3:04:55 PM
Rodrigo
Community Legend
605 Views
2 replies
0 likes

605 Views
2 replies
0 likes

Spotify Connection

I have a problem with connecting my phone (Samsung S3) and my computer (Acer Aspire). Both have running Spotify app and under Devices i see my phone. When I play music and press the connection button it doen't give me any options please help me.

LucySlovakia
Regular
I have a problem with connecting my phone (Samsung S3) and my computer (Acer Aspire). Both have running Spotify app and under Devices i see my phone. When I play music and press the connection button...
2014-09-07 10:45:54 AM
2014-09-07 11:12:55 AM
Daniel
Community Legend
356 Views
1 replies
0 likes

356 Views
1 replies
0 likes

Solved!! LG G2 w/ KitKat - No playlists appear or load...

Good evening all, I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in the mobile app. Even having the link shared to me doesn't load anyt...

user-removed
Visitor
Good evening all, I just did a factory reset to my LG G2 (AT&T) and did the OTA updates all the way until KitKat. Now when I log-in to Spotify Premium, none of my playlists appear in t...
2014-09-04 4:20:30 AM
2014-09-06 6:10:14 PM
user-removed
Not applicable
732 Views
4 replies
0 likes

732 Views
4 replies
0 likes

adding/removing albums.

I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.

guts
Casual Listener
I can't add or remove albums from my music in the android app. save button goes green but doesn't actually save.
2014-09-06 2:18:36 PM
2014-09-06 4:19:17 PM
Daniel
Community Legend
309 Views
2 replies
0 likes

309 Views
2 replies
0 likes

The radio option has disappeared

Hello everyone,I'm using the free version of Spotify. Suddenly the radio option has disappeared from the side menu in my app.I'm currently using Samsung Galaxy s3 version 4.3 and the app's version is 1.4.0.631 How can I fix that? I've tried to instal...

GreenlandArea
Casual Listener
Hello everyone, I'm using the free version of Spotify. Suddenly the radio option has disappeared from the side menu in my app. I'm currently using Samsung Galaxy s3 version 4.3 and the app's...
2014-09-06 12:30:00 PM
2014-09-06 4:16:18 PM
Daniel
Community Legend
517 Views
3 replies
0 likes

517 Views
3 replies
0 likes

Umusic add

I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?

Peacekeeper1975
Newbie
I keep get the Umusic add while play and it locks spotify up. I cant play any songs, unless i log out then log back in. I cant afford to up grade to premium. Can anyone help me with this?
2014-09-06 4:13:05 AM
2014-09-06 4:32:19 AM
kbrooksc
Community Legend
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Tablet version won't let me choose the songs

Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just fine. I tried uninstalling and installing again bu...

user-removed
Visitor
Yesterday, I bought a tablet with Android and supposely, on the tablet version, we're able to choose which song we wanna play, but I can't. I have spotify on my pc and on my iPhone and they work just...
2014-09-04 11:15:58 PM
2014-09-05 9:04:46 PM
user-removed
Not applicable
820 Views
4 replies
1 likes

820 Views
4 replies
1 likes

Spotify now thinks I am in the US, and won't let me change my country...

OKSo I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared the cache and data for the app. I then tried to log in ag...

spyb0y1
Casual Listener
OK So I tried to log in to Spotify, but each time it would log in for a split second, tell me I was offline (I wasn't), and then log back out. After reading a post on troubleshooting, I cleared th...
2014-09-04 4:31:43 PM
2014-09-05 7:58:51 AM
Daniel
Community Legend
1061 Views
3 replies
0 likes

1061 Views
3 replies
0 likes

Local Files wont download to APP

I am unable to download local files to the playlists on my app on my Andriod phone. The tracks just say "Track not available" both in offline and online mode. My device will not show up on the spotify on my desktop even though we are connected to the...

robinelinor
Casual Listener
I am unable to download local files to the playlists on my app on my Andriod phone. The tracks just say "Track not available" both in offline and online mode. My device will not show up o...
2014-09-04 11:38:56 PM
2014-09-04 11:48:18 PM
robinelinor
Casual Listener
357 Views
2 replies
0 likes

357 Views
2 replies
0 likes

Everytime... Won't fit.

I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song won't fit...

DWang
Newbie
I have 1.35gb of songs. I also happen to have a 7gb nano. In the past, it hassynced, then stopped and failed. The. It works again. I just addedsomenew songsand now it wnt sync, saying that the song w...
2014-09-04 10:27:20 PM
2014-09-04 10:47:39 PM
user-removed
Not applicable
233 Views
1 replies
0 likes

233 Views
1 replies
0 likes

Solved!! So where's the magic

The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your presented with a context menu... Am I missing something h...

INPALA
Gig Goer
The release notes for Spotify 1.4.0 say there's supposed to be a surprise when you tap the album art... The album art just zooms.. Or if you tap the album art on the track that's pka] ING your pres...
2014-09-04 10:09:05 PM
2014-09-04 10:43:58 PM
user-removed
Not applicable
540 Views
3 replies
0 likes

540 Views
3 replies
0 likes

How to store offline music on the external SD card on Samsung S4

Hi, How do I save my playlist on the SD card on my phone?? I have looked at similiar post but they are old posts that were dated in 2012 and I'm not sure they are up to date. They are also vague. Please help.

MusicLoverBoy
Casual Listener
Hi, How do I save my playlist on the SD card on my phone?? I have looked at similiar post but they are old posts that were dated in 2012 and I'm not sure they are up to date. They are also vagu...
2014-01-17 6:52:04 PM
2014-09-04 6:46:55 PM
ronny87x
Newbie
1461 Views
2 replies
0 likes

1461 Views
2 replies
0 likes

Multiple Bugs

Xperia Z1, all software (Android and Spotify) at latest version. Sometimes, the widget won't show on the lockscreen - I've no option to add an actual spotify widget, there isn't one in the list. Later, it'll just turn up again. No idea what changes i...

andyinv
Newbie
Xperia Z1, all software (Android and Spotify) at latest version. Sometimes, the widget won't show on the lockscreen - I've no option to add an actual spotify widget, there isn't one i...
2014-09-04 12:18:16 PM
2014-09-04 4:13:04 PM
ahvenan
Music Fan
344 Views
1 replies
1 likes

344 Views
1 replies
1 likes

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